Why we refuse trophy metrics on the homepage

Trophy metrics feel good in a slide deck and age poorly in a real program. We publish fewer headline numbers because they rarely explain what a week inside the lab feels like. Instead, we track draft quality on incident records, time-to-first-disambiguation in triage labs, and how often alumni reuse templates three months later. Those numbers are harder to brag about and more honest. If you evaluate vendors, ask for artifacts, not averages. Ask for a redacted handover note written by a participant, or a hunt brief that survived a critique session. We still survey every cohort; we simply do not promise miracles from the averages.